Francesca was an excellent professional guide with so much historical information. She was lively and made the tour fun. We’d highly recommend her to help you understand and navigate Bergamo Citta Alta! Best of all was the surprise at noon where the bells in the city chimed in turn! That viewpoint was so quiet and not crowded at all. Finally, Francesca was excellent since we booked only a couple days prior and showed up early too! Two prior tour guides with other companies had cancelled due to their schedule change or temperamental weather, so we so happy to have a reliable and great tour with Francesca!