Just started using Free Tour services over the last 2 weeks, very happy overall with walking tours in 5 different cities. Figured id give this a shot and unfortunately disappointed. The guide was a very nice person but as far as i can tell did not really want to be doing this. I had expected a guide not a human Google map. I could have easily googled “best Vienna bars downtown” and made my own route, paying €15 i had expected at least dialog walking between bars of the Vienna nightlife; tips/pearls of wisdom etc. Granted when asked- he answered and as i said he is nice guy but for example; we arrived 20 minutes before the gathering time at the designated starting bar, i kept my ears open and discovered multiple groups of people waiting for the tour and when it was 5 minutes past the time i wandered around the bar, realized that there was a guy sitting at bar facing beer taps looking at phone, only way to know; he had a roll of tickets and some armbands near him. When i asked him he said “ may not be doing tour, need at least 7 people”, i had to push him to start asking around- about 15 people were waiting for tour.