We have been on many walking tours before, but unfortunately, this was one of the worst experiences we’ve had. We actually walked away early because it just wasn't fun or engaging, and we felt it was a complete waste of time.
The issues started right at the beginning. The tour began 15 minutes late because the guide insisted on wasting our time and waiting for people who were lost, rather than having them catch up with us later. To make things worse, the guide kept speaking in English and then translating everything into Spanish for a Spanish-speaking family. She did this without asking the group if this was okay, although this tour was explicitly booked as an English-language tour.
On top of that, the guide's voice was very low. When I mentioned that it was difficult for us to hear and asked if she could use a microphone, she dismissively replied, "It’s difficult for me as well," and did nothing to fix the issue.
When we realized this same guide was scheduled to lead our afternoon tour as well, we immediately cancelled it. We definitely wouldn't recommend this company.