Estes, was our brilliant guide for the Tunnel of Hope tour. He gave us passion, enthusiasm, knowledge and good humour, and we learned so much not just about the Tunnel and the siege of Sarajevo, but about the history of Bosnia-Herzegovina. Estes provided a very personal insight to a difficult matter which personally affected his family and friends and was more than willing and able to answer questions to help us understand the events before, during and after the Bosnian War. This is a highly recommended tour with a smashing tour guide in Estes!