Booking was easy and reaching out to the guide for pick up information was easy and nicely organised.
Anyway the guide gave us more the feeling of an ordinary walk through the city instead of a guided tour providing interesting knowledge about the city. The tour was more like a chat with Berni because he kept constantly asking questions in our direction. Plus the stories he told were basically some memories from his past. In addition we had the feeling that a couple of information He provided were not even true, e.g., he was talking about the oldest sailors at Puerto Montt, which were supposed to be 14 thousands years old, but the oldest boat ever found is only 8 thousand years old . He appeared in general quite confused. We gave him in person the same feedback and he was willing to adapt. We hope that by the next tour he has improved.
Anyway he gave us some nice recommendations for food and beverages.