I’ve enjoyed this company in many different places around the world. Normally, we receive a message from the guide the day before the tour. Since I booked this one less than 24 hours in advance, I assumed that might be why we hadn’t received the usual communication.
With that in mind, we reached out to the guide ourselves. No response.
When we arrived at what was supposed to be the meeting spot, we messaged again. No response. No guide.
After waiting 30 minutes, we decided to do our own tour of Bay Street instead.
It’s now been several hours, and we still haven’t received a reply. What we did receive was an email asking for a review.
This is it.