This is not a tour. We went to the desired meeting location, at a travel agency at Hotel Almira in Mostar. We asked the agency manager, and not only was the guide not there, but they did not have any confirmation of our tour. The manager explained that they do not take online payments either, which we paid online to this website. It is a scam, and this company has taken the information from this tour guide, and used it to get our money. I have not heard back from the information on this website either other than to leave this review! So here, enjoy a fake tour, DO NOT BOOK! The guide also only gives tours in French, which was not what we booked- not that that mattered as there was no tour.