The poor coordination led us to leave and made the entire experience very disappointing.
Here’s what happened:
We booked a 5:45 PM tour and arrived 15 minutes early. The guide informed us he’d be delayed until 6:45 PM because he had to take a guest from the tour to the hospital. He suggested we visit the Peace Memorial Museum, as it wasn’t included in the tour, but the museum had already closed by 5:30 PM.
Left out in the cold with my children, we explored the Peace Memorial Park on our own and eventually went to a restaurant near the A-Bomb Dome to warm up. When the guide texted us to join, I asked him to meet us near the restaurant along the tour route with the other participants, as we needed to stay inside. However, he seemed to stay at the meeting point, waiting for others until around 7 PM, well past the tour's scheduled start time.