I would never book with guate tours again. We booked a tour for my mom (3 people total) and arranged our itinerary around it. 2 of us had last minute issues and couldn’t arrive on time, but my mom was there early. They called me “dumb” in Spanish via WhatsApp and they were extremely rude to my mom and left her without the tour. We would have paid the full price of 3 people, but they were so agitated they wouldn’t even discuss. Personally I don’t think this organization is compatible with the tourism industry. I recommend booking through guruwalk with other agencies. Klaudia G was great. Don’t waste your valuable time with an organization that will be condescending if they don’t get what they want.