We rescheduled our tour one day in advance to start 1.5 hours later, and it worked perfectly. We met our guides inside the hotel and were taken to three main spots.
We learned a lot about Namibian history. Sometimes I had the feeling that the guide did not fully understand our questions, but he was willing to answer all of them. He also met our additional requests.
The tour provider is quite new in the business and is planning to grow and improve the service.
Overall, we enjoyed the tour and recommend it.