Our tour guide was a great communicator with extremely in-depth knowledge of the history, geopolitics, and the fine details of the cuisine and customs in each sub-culture in Mostar and in Bosnia-Herzegovina as a whole (including how local dishes are made and consumed, both in Mostar and in the rest of the country, and the world). He also knew people in town well and was able to tell us about how various individuals have contributed to life in Mostar over the years. He was very receptive to our interests and spontaneously customized the tour as we went along with both grace and ease. We were quickly able to talk and joke about everything. When a previous tour unexpectedly conflicted with our chosen starting time, he contacted me as soon as he could with information about when we could join the next tour and gave the perfect information to find the meeting spot.